Practical guide

How does your restaurant get its own app?

GastroSprint takes care of the entire technical process for your restaurant app: from setup to publication in the Apple App Store and Google Play. You provide the logo, menu and restaurant information and approve the content. This guide shows the process, the costs and the joint check before you start.

Your restaurant app doesn't start with coding

Your restaurant should get its own app. With your name, your menu and an ordering route directly to you. But who builds them? What do you have to deliver? And who cares about Apple and Google?

You don't have to hire a developer or learn to program yourself. You can have your restaurant app created by GastroSprint. We take care of the entire technical process: from setup to publication in the Apple App Store and Google Play. You provide and share your restaurant content. We will go through the ordering process together with your team.

Our recommendation: Plan the app together with your online ordering website and your website. At GastroSprint Complete combines these three parts. If you already have a good website, Growth with an online ordering website and app is an option.

To get started, we especially need your logo, your current menu and information about your business. We then discuss what your guests should be able to order and who will process the orders in the restaurant.

What does “own restaurant app” actually mean?

Your own app appears under your restaurant brand. Guests open your offer instead of first choosing between many restaurants on a marketplace. GastroSprint offers an individually branded one for this Restaurant app for iPhone and Android.

The mobile online ordering website will also remain in place. New or occasional guests can order in the browser without installing anything. The app supplements this access for repeat customers with points, rewards, app offers and push notifications with consent.

For your guests, your restaurant is the focus: your brand, your dishes and your direct ordering process. GastroSprint takes care of the technical implementation in the background.

How much does a restaurant app at GastroSprint cost?

Compare the scope first, not just the monthly price. An app with an online ordering website is different than a package that also includes your restaurant website.

package Suits your business if... Net monthly One-time setup net
GastroSprint Complete you want to build your website, online ordering website and app together 149 euros 499 euros
GastroSprint Growth you already have a good website and want to add an online ordering website plus app 119 euros 0 euros

A budget example for Complete over twelve months: 12 × 149 euros = 1,788 euros. There is also a one-time setup fee of 499 euros. Together they are 2,287 euros net for the software package in the first year, with unchanged plan.

Payment provider fees and expressly agreed additional services are added. The twelve months are a planning period, not an additional annual commitment; the published contract period for Growth and Complete is three months.

You can find the current services and conditions at GastroSprint plans. A sensible comparison of offers separates software, setup, external fees and individual extensions.

Step 1: Prepare the documents for your app

The app needs the same reliable information that your team works with in the restaurant. Gather them in one place before setup begins:

  • Restaurant name, logo and desired brand colors.
  • Current menu with prices, variants, extras, allergens and additives.
  • Images you can use for your restaurant.
  • Opening times, pickup times, delivery area, minimum order values and delivery costs.
  • Contact and company data as well as the required legal texts and support contacts.
  • A person responsible for queries, tests and approval of the content.

Clarify straight away whether you want to offer delivery, collection or both. GastroSprint does not provide its own delivery fleet. If you have only used platform couriers so far, you will need your own or separately agreed solution for direct delivery orders.

Also specify the payment. GastroSprint supports credit card and PayPal via Mollie Connect as well as automatic online payment processing in the ordering process. The payment methods intended for your business must be set up and tested.

This will help you with the process behind the counter Starting checklist for online orders.

Step 2: GastroSprint sets up your app

The app for your restaurant is created from your documents. GastroSprint takes care of the technical setup, adapts the appearance to your brand and prepares the release for iPhone and Android. You don't have to work through the technical processes of Apple and Google yourself.

We coordinate the content with you: Is the menu complete? Are prices and order times correct? Are delivery and collection described as your team offers them? We will clarify any questions about your product range with you; the technical implementation is up to us.

GastroSprint also takes care of the preparation of the store entries, the submission and further processing. You have a contact person for this process and do not have to organize your own development department.

Step 3: Check the ordering process together

GastroSprint is checking the technical implementation on iPhone and Android. Together with you, we will go through the ordering process from the perspective of your guests and your team. You check the information about your business; We deal with technical problems.

test What we examine together
Select dish Images, prices, variants and extras are correct and understandable
Delivery or collection Addresses, delivery area, fees and available times match the operation
Pay for order Payment methods set up work; Abort and error messages are understandable
Process order The team recognizes receipt, accepts the order and sets the appropriate status
App offer or reward Terms, availability and redemption are consistent with the advertised benefit
Marketing communications Consent and deselect work; Ordering remains possible without advertising consent

We will coordinate with you how test orders and test payments are handled. Your team needs to be able to identify what is a test and what is actually being prepared.

Write down errors so that they are understandable: device, dish chosen, action and result. “The app doesn’t work” is less helpful than “When picking up this extra, the wrong total price is displayed”.

Step 4: GastroSprint takes care of the store publication

GastroSprint prepares the description, screenshots and the required information for the stores and submits the app. We also process queries from Apple or Google. We coordinate the content of your restaurant with you.

After checking and approval, we take care of the publication. We will coordinate the start with you. The decision of each store remains a separate step; therefore we do not promise a guaranteed release date.

Finally, we check the published versions and the download links. Once the app is available, you can direct your guests to it via the website, menu, and in-restaurant materials.

After launch: Give the app a place in everyday restaurant life

Publishing brings your app to the store. It doesn't explain to your guests why they should install it.

Show the direct download on your website, on the menu and in the restaurant. Your team should be able to explain in one sentence what the app is for: order directly, find offers and use appropriate rewards. The browser-based shop remains the alternative without installation.

Also determine who keeps content up to date, handles queries and takes care of technical problems with the provider. Discuss in the offer which maintenance and changes are included and which have to be ordered separately.

Campaign planning then begins. You can find concrete examples in our guide Customer loyalty with restaurant app and push marketing.

Conclusion: Your restaurant app, implemented by GastroSprint

You provide the logo, menu and restaurant information. GastroSprint takes care of the setup, technical implementation and the entire publication process. Together we will check whether the content is correct and your team can work with the ordering process.

If you want to build a website, shop and app together, GastroSprint Complete is our recommendation. If you already have a good website, Growth can be an option. In both cases, you don't have to develop the app yourself or organize its release.

Start with your current menu and logo. We will discuss the next steps with you and take care of the path to the published restaurant app.

Frequently asked questions

Do I need to be able to code for a restaurant app?

No. GastroSprint takes care of the entire technical process from setup to store publication. You provide and share restaurant data and content and walk us through the ordering process for your team.

Who is responsible for publishing at Apple and Google?

GastroSprint takes care of the preparation, submission, queries and publication of your app in the Apple App Store and Google Play. You don't have to organize the technical processing with the stores yourself.

How long does it take for the restaurant app to be released?

This depends on the content provided, setup, testing and verification by the respective store. GastroSprint coordinates the process with you and takes care of the processing. The release time from Apple or Google cannot be guaranteed.

Can guests also order without an app?

Yes. The GastroSprint online ordering website remains accessible in the browser. The app complements this path for guests who want to use your restaurant regularly with points, rewards, app offers and push notifications with consent.

What do I need to provide for my restaurant app?

We need your logo, your current menu with prices and extras, suitable images as well as restaurant details, opening times and delivery or collection conditions. Together we coordinate the content; GastroSprint implements the app technically.

Sources and product basis

Prepare your restaurant app

Plan your website, online ordering website and app as a common direct channel.

You provide your restaurant content, we take care of the setup and store publishing. Complete connects website, shop and app; If your website is already good, growth is an option.